At M47, we spark AI We help tech companies understand
how AI can drive their strategic objectives and effectively plan an
implementation roadmap. Our mission is to leverage AI to create
solutions that can understand, interpret, and respond to human
language, empowering businesses and making better-informed
decisions. Join us in making the future more intelligent About
your day-to-day: You will join our Conversational AI team as the
dedicated engineer for a key enterprise client project. You'll own
the full lifecycle — from prompt engineering and knowledge base
design to system integration, voice pipeline configuration, and
continuous performance optimization. This is an end-to-end
ownership role: your decisions directly shape the quality and
reliability of a live conversational AI product. Design, build, and
continuously improve chatbot and voicebot solutions using LLMs, NLU
models, and agentic AI frameworks. Engineer prompts and structure
knowledge bases to ensure accurate, context-aware responses across
diverse user intents. Build and maintain system integrations across




platforms using APIs and data pipelines to enable seamless
end-to-end automation. Configure and optimize STT/TTS systems for
high-quality voice performance and smooth telephony integration.
Implement AI safeguards and governance measures to ensure safe,
reliable, and unbiased model behavior. Proactively monitor model
performance, identify gaps, and drive optimization without waiting
to be asked. Document architectures, configurations, and deployment
procedures to ensure transparency and reproducibility. Collaborate
with product, engineering, and business stakeholder teams to align
solutions with client goals. This is for you if you have: At least
2 or 3 years of relevant experience working directly with Agentic
AI for both chatbots and voicebots. Experience with AI models for
chatbots or voicebots Experience with model evaluation, tuning, and
deployment Knowledge of conversational AI platforms for

📌 AI Engineer (Cataluña)
🏢 M47
📍 Cataluña