Overview In this role, you lead a Delivery Station team to ensure safe, high-quality, and efficient last-mile operations. You drive continuous improvement initiatives, coach developing managers, and partner with cross-functional teams to standardize practices. The position focuses on safety culture, performance management, and operational excellence across shifts. You'll impact customer experience by ensuring reliable on-time delivery and scalable processes.
Responsabilidades Build and champion safety and wellbeing across all shifts Analyze operational data and implement changes to sustain quality and productivity Lead process improvement projects to streamline workflows and optimise output Evaluate shift performance against business goals and define action plans Collaborate with other managers to standardise best practices and ensure consistency Mentor and role-model leadership for new and developing managers Requisitos principales Bachelor in [field] or Advanced degree Experience in people management Experience working with multiple stakeholder groups Experience using data analysis to drive business decisions Fluent in Spanish and English (C1+) leadership communication collaboration data analysis process improvement (Kaizen/Lean/Six Sigma) warehouse operations and logistics