? Customer Success Operations Coordinator (Contract)

We’re hiring an organised and detail-oriented Customer Success Operations Coordinator to provide project, systems and administrative support to an international Customer Success organisation within a global technology leader based in Barcelona.

This is a hands-on, process-focused position centred on project administration, operational systems and internal coordination. You’ll help ensure projects are set up correctly, business systems remain accurate, invoice requests are processed, and internal teams have the information and system access they need.

It would be particularly well suited to someone at an early stage of their career who has experience in administration, project coordination or operational support and would like to develop within a general technology environment.

? Location: Barcelona (Hybrid – 2 days onsite per week)

? Contract: Initial 12 months (extension potential)

⏰ Commitment: Full-time

⚖️ Engagement: Autónomo (Freelance Contractor)

? Rate: €14/hour

? Language: Professional-level English required

? What You’ll Be Doing

- Create, update and close Customer Success projects within internal business systems
- Maintain accurate project records, statuses, documentation and task information
- Check that project information is complete and support timely project closure




- Initiate invoice requests and coordinate with relevant teams to resolve missing or unclear information
- Perform routine data maintenance, data-quality checks and basic reporting
- Support user access requests and answer straightforward system or process questions
- Work closely with Customer Success, Project Management, Finance and Operations teams
- Follow established procedures and contribute to small process improvements where appropriate

? What We’re Looking For
- Previous experience in administration, project coordination, operations support or a similar business-support role, including through an internship or placement
- Strong organisational skills and excellent attention to detail
- Confidence using Microsoft Excel and other Microsoft 365 applications
- Comfortable working with business systems and maintaining accurate information
- Ability to follow established processes and manage multiple tasks effectively
- Clear communication skills and confidence coordinating with different internal teams
- Professional-level English
- Experience with a CRM, ERP or project-management system is advantageous but not essential

This is a great opportunity for an organised early-career professional who enjoys working with systems, keeping information accurate and helping operational processes run smoothly within an international environment.

If this sounds like you, we’d love to hear from you. ?

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