Multilingual Customer Service Consultant (Comunidad Valenciana)

Multilingual Customer Service Consultant (Comunidad Valenciana)

15 sep
|
VIKING
|
Comunidad Valenciana

15 sep

VIKING

Comunidad Valenciana

Join Viking and help us bring roadside safety to the
Baltics Viking Assistance is a leading provider of roadside
assistance services in Norway, Sweden, Denmark, and Finland. We
also support drivers across Europe through our international
partner network. We ensure efficient, safe, and reliable support
for vehicles and passengers, no matter where a breakdown occurs. As
part of our growth, we are strengthening our support for the Baltic
region, starting with Estonia. We are looking for customer service
professionals who are fluent in Estonian, Russian and English , as
well as at least one Nordic language (Swedish, Norwegian, Finnish
and/or Danish). Due to the needs of our customers in the Baltic
region, Russian language skills are required for this role. All
languages will be used in daily communication with customers,
partners and colleagues. Work location will be at one of our
offices in Spain : in either Torrevieja or Fuengirola. About the
job As a customer service consultant, you will work as part of an
international team supporting operations across multiple locations.




Your main task is to answer incoming calls from our customers who
need roadside assistance. Customers may be in stressful situations,
and our job is to help and support them when it matters most. You
will often be the first person a customer talks to when something
has happened on the road, making your role essential in ensuring
they receive the help they need. Who we are looking for We are
looking for service-minded individuals who work well independently
and are passionate about delivering excellent customer service. You
are comfortable supporting customers in stressful situations and
remain calm, professional, and solution-oriented when things don't
go as planned. As part of an international team, you will
collaborate closely with colleagues across locations and support
each other when needed. You enjoy working in a fast-paced
environment and are confident using multiple systems simultaneously
t

📌 Multilingual Customer Service Consultant (Comunidad Valenciana)
🏢 VIKING
📍 Comunidad Valenciana

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