Summary of the Role Job Title: Operational Excellence Senior Manager Department: Central Operations Reporting Line: Director Operational Excellence MVH Europe Location: Amsterdam. Madrid, Munich. Solihull Contract: Full-time About MVH Europe Mars Veterinary Health (MVH) Europe is a family of leading veterinary care providers committed to creating a better world for pets. Our network includes trusted brands such as AniCura and Linnaeus, operating over 500 animal hospitals and clinics across 19 European countries. Together, our teams deliver high-quality, modern veterinary care for companion animals, ensuring peace of mind for pet owners through excellent access and patient safety. AniCura, our largest brand in Europe, provides care to over three million patients each year through 12,500 dedicated professionals. Linnaeus, operating primarily in the UK and Ireland, is home to over 6,000 Associates empowered to deliver exceptional care through a culture of collaboration, clinical excellence, and continuous development. At MVH Europe, we prioritize a culture of accountability, inclusion,



and wellbeing. We believe our purpose — to make A BETTER WORLD FOR PETS — starts with building a better world for our people. Operational excellence plays a critical role in enabling scalable growth, consistent quality, and sustainable performance across our clinics and regions. Role Overview The Operational Excellence Senior Manager is responsible for designing, embedding, and scaling best-in-class operational excellence frameworks, processes, and tools across MVH Europe. Acting as a central enabler of continuous improvement, this role ensures strong alignment between operational standards, process management, and business outcomes across clinics, area teams, and central functions. The role combines strategic thinking with hands-on execution, supporting clinics in improving efficiency, quality of care, and overall performance. Operating as a cross-functional change agent, the Operationa

📌 Operational Excellence Senior Manager (Madrid)
🏢 Anicura Group
📍 Madrid