Описание N26 is a digital banking platform that provides an elegant online banking experience without physical branches, paperwork, or hidden fees. The company operates across Europe and serves millions of customers through technology and design.

Задачи Own a problem space focused on automation and cost-to-serve

Identify opportunities to reduce manual effort, support contacts, and operational friction

Drive down customer service contacts through agentic AI and automate back-office workflows such as dispute and chargeback handling

Partner with stakeholders across N26 to define team goals and drive successful outcomes

Identify pain points and opportunities, brainstorm solutions, and improve customer experiences

Work with product managers, designers, and engineers to make operationally heavy journeys faster and cheaper to run

Partner with Customer Service, Operations, Fraud, Compliance, and AI/automation teams to translate operational needs into scalable products

Balance automation and efficiency with customer experience, risk, and regulatory requirements

Ensure successful product rollouts with local market teams, Operations, Compliance, and Engineering

Use SQL to measure impact and track results





Требования 3+ Years of Product Management experience, ideally in FinTech, banking, cards products, or a similar environment

Strong focus on automation and efficiency, with an understanding of where technology can replace manual effort

Interest in or exposure to AI/agentic automation for customer support and operations

Experience with card networks such as VISA, AMEX, or Mastercard, or card processors

Strong quantitative and analytical skills, including familiarity with SQL

Exceptional verbal and written communication skills

Strong understanding of agile product development and delivery

Experience working with highly engaged third-party providers

Nice to have: MBA, MS, or equivalent

Условия Employee benefits include a personal development budget, work from home budget, fitness and wellness membership discounts, language apps, and public transportation benefits

Premium subscription on the employee's personal N26 bank account, plus subscriptions for friends and family members

One additional day of annual leave for each year of service

High degree of autonomy and access to cutting-edge technologies

Relocation package with visa support is available

📌 product manager in fintech (Barcelona)
🏢 Enfint
📍 Barcelona