ABOUT GETNET

Getnet Platforms is part of Santander Payment Solutions and brings together a set of key platforms within Santander’s global payments technology ecosystem. It includes software-as-a-service capabilities across the entire payments value chain, such as account-to-account processing, FX, SWIFT connectivity, fraud management and card processing infrastructure. It enables financial institutions, non-bank financial institutions (NBFIs) and payment service providers (PSPs) to operate, scale and evolve their payment capabilities across multiple rails, markets and regulatory environments, without the need to rebuild their core systems.

Proven at scale, including within Santander itself, these platforms provide a modular foundation that complements Getnet’s integral payment capabilities to support client growth through payments.

WHY JOIN OUR TEAM

If you want to shape the future of financial solutions, this is the place! At Getnet Platforms, your work connects to something bigger, creating a real impact across global teams and markets for our clients and communities.

Our people are our greatest strength. We combine growth opportunities, strong team connections, and a culture that supports your well-being and sense of belonging, so you can develop, contribute, and feel valued. With flexibility and autonomy built into how we work, you’ll have the space to focus, collaborate, and perform at your best.

Here, your impact matters, your growth is supported, and your experience is designed to help you thrive.

WHAT YOU’LL DO

As a Product Owner – Product Control Model, these will be some of the key activities in your day-to-day role:

- Own and evolve the Product Control Model vision, roadmap and backlog, establishing a consistent framework for operational monitoring, governance and continuous improvement across payment products.
- Partner with Domain Leads to understand operational risks across payment flows and translate monitoring and control requirements into scalable platform capabilities.
- Prioritise the Product Control Model backlog, balancing business priorities, regulatory needs and platform evolution.




- Coordinate the delivery of monitoring capabilities with the Payments Intelligence team, including metrics, detection logic, dashboards, watchers, alerts and operational analytics.
- Drive consistent adoption of the Product Control Model across payment products and promote standardised operational controls.
- Collaborate with IT Operations to validate monitoring capabilities, alerts and operational processes before production rollout, while avoiding duplicate monitoring.
- Define and monitor product KPIs, including adoption across payment flows, control implementation coverage and alert quality.
- Translate business and operational problems into clear product requirements and work closely with Product, Engineering and Operations stakeholders to deliver effective solutions.

WHAT WE’RE LOOKING FOR

We are in search of a Product Owner – Product Control Model to join our team in Madrid, with the following qualifications and background:

Professional Experience

- 6–8+ years of experience as a Product Owner, Product Manager or Technical Product Owner. (Required)
- Proven experience delivering internal platform products rather than customer-facing applications. (Required)
- Experience working with Agile software development teams. (Required)
- Strong stakeholder management experience across Product, Engineering and Operations. (Required)
- Experience defining and managing product roadmaps and backlogs. (Required)
- Experience translating business or operational problems into technical solutions. (Required)
- Experience in payments, financial services or highly regulated environments. (Preferred)
- Experience with operational monitoring, observability or data products. (Preferred)

Languages

- Fluent English. (Required)

Hard Skills

Required





- Product management, including roadmap definition, backlog management and Agile delivery. (Required)
- Understanding of payment operations, operational resilience and observability. (Required)
- Knowledge of dashboards, monitoring, alerting and analytics for data-driven decision making. (Required)
- Jira and Confluence. (Required)
- Familiarity with observability platforms such as Grafana, Kibana or Elasticsearch. (Required)

Preferred

- Experience with event-driven architectures, including Kafka/Confluent. (Preferred)
- Experience with data products. (Preferred)

Soft Skills

Required

- Strong stakeholder management and collaboration. (Required)
- Analytical and structured problem-solving skills. (Required)
- Ownership and prioritisation. (Required)
- Ability to translate operational needs into clear product requirements. (Required)

Preferred

- Ability to influence and drive adoption across multiple teams. (Preferred)

Getnet Platforms is proud of being an organization where there are equal opportunities regardless of age, gender, disability, civil status, race, religion or sexual orientation. We are committed to providing an inclusive and accessible application process for all candidates.

OUR OFFER AND BENEFITS

By joining our team, you will enjoy multiple benefits, such as:
- We care for your well-being, so you will have health insurance, life insurance, dental insurance, annual health care, and access to Wellhub.
- We promote flexibility with a hybrid and collaborative model; the selected candidate must be ready to work 60% on-site.
- We aim to boost your growth with access to self-development programs.
- We aim to make your workdays more accessible, so you will have transportation allowance and meal voucher/food voucher.
- Getnet Platforms is part of Santander Group, one of the world’s leading financial groups, with a presence in more than 22 countries.

IT STARTS HERE. TAKE YOUR NEXT PROFESSIONAL STEP

If you’re interested and meet the requirements, apply now or share this opportunity with someone who might be looking for it.

📌 Product Owner - Product Control Model (Boadilla del Monte)
🏢 Getnet Platforms
📍 Boadilla del Monte