ALOHAS is more than a fashion brand: it’s a responsible shopping experience and an opportunity to take part in the fight against overproduction in the fashion industry.Working at ALOHAS means being part of the innovation and growth of a Spanish start-up with a young, creative, and proactive team, where communication flows and energy levels are high. It’s a demanding environment, but extremely rewarding, and we take pride in learning from one another and strive to make sustainability a way of life beyond the workplace.We’re passionate about what we do, and that passion shines through in our work.THE ROLEWe are looking for a results-driven Sales Advisor (Madrid) who will deliver a unique and memorable experience to each client while actively contributing to the commercial success of the store. With a strong sales mindset, use of clienteling tools, and passion for people, you will represent ALOHAS values and play a key role in building customer loyalty and driving performance.YOUR MISSIONBe the face of ALOHAS- Represent the brand with energy, professionalism, and a deep understanding of our values.- Share your knowledge about ALOHAS, our story, products, and sustainability commitments.- Stay informed on brand updates and best practices.- Ensure the store is always clean, organized, and aligned with visual standards.Deliver an exceptional client experience- Offer tailored service that builds trust and long-term relationships with clients.- Use the clienteling tool effectively — whether to capture client preferences, follow up after visits, suggest new products, or support retention efforts.- Engage with customers in a meaningful way to maximize conversion and satisfaction.- Handle questions, returns,
and service situations with efficiency and care.- Support a seamless shopping experience across online and offline channels.Be a business driver- Proactively work to achieve and exceed sales targets.- Understand store KPIs and take ownership of your impact on performance.- Use the clienteling system as a strategic lever to drive results and nurture client relationships.- Support operational tasks that ensure smooth daily store operations.- Identify opportunities to improve results, suggest ideas, and take action when needed.- Monitor after-sales activity to ensure high client satisfaction and loyalty.Collaborate with your team- Foster a positive and collaborative team spirit.- Communicate regularly with teammates and management.- Share feedback and knowledge to help the team grow.- Assist with stock replenishment and inventories as needed.YOU WILL ROCK AT THIS ROLE IF YOU HAVE...- Proven experience in retail, ideally in a performance-focused environment- Strong sales mindset and ability to meet and exceed targets- Experience using clienteling or CRM tools to support client engagement and sales- Customer-first attitude and excellent interpersonal skills- Fluent in Spanish and English (any other language is a plus)- Proactive, solution-oriented and eager to learn- High level of integrity, motivation and team spiritBenefits- A Culture of Freedom, Responsibility & Trust: We believe in autonomy, accountability, and mutual respect.- Be an ambassador of the ALOHAS brand.- Exclusive Discounts: Your family and friends benefit too!- Growth & Happiness: Constructive feedback, ongoing learning, and support for your professional journey- We’re a Company with Soul:- We live and breathe sustainability- We support family-life balance, parenthood, gender equality, and diversityReady to shape the future in a premium fashion brand? Join us and leave your markAbout ALOHASWant to know more? Video PresentationOur website: alohas.Com IG: @alohas#J-18808-Ljbffr
📌 Sales Advisor - Madrid (20h)
🏢 ALOHAS
📍 Madrid