Join Viking and help us bring roadside safety to the Baltics
Viking Assistance is a leading provider of roadside assistance services in Norway, Sweden, Denmark, and Finland. We also support drivers across Europe through our international partner network. We ensure efficient, safe, and reliable support for vehicles and passengers, no matter where a breakdown occurs.
As part of our growth, we are strengthening our support for the Baltic region, starting with Estonia. We are looking for customer service professionals who are fluent in Estonian, Russian and English, as well as at least one Nordic language (Swedish, Norwegian, Finnish and/or Danish). Due to the needs of our customers in the Baltic region, Russian language skills are required for this role. All languages will be used in daily communication with customers, partners and colleagues. Work location will be at one of our offices in Spain: in either Torrevieja or Fuengirola.
About the job
As a customer service consultant, you will work as part of an international team supporting operations across multiple locations.
Your main task is to answer incoming calls from our customers who need roadside assistance. Customers may be in stressful situations, and our job is to help and support them when it matters most. You will often be the first person a customer talks to when something has happened on the road, making your role essential in ensuring they receive the help they need.
Who we are looking for
We are looking for service-minded individuals who work well independently and are passionate about delivering excellent customer service. You are comfortable supporting customers in stressful situations and remain calm, professional, and solution-oriented when things don't go as planned.
As part of an international team, you will collaborate closely with colleagues across locations and support each other when needed. You enjoy working in a fast-paced environment and are confident using multiple systems simultaneously t
📌 Multilingual Customer Service Consultant (Torrevieja)
🏢 VIKING
📍 Torrevieja
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