There's an opening for a Customer Service Agents in Madrid, Spain - idóneo for German speakers looking for their next move.
You'd be the first person customers reach when something needs sorting out - the role rewards patience and clear communication.
Key Responsibilities:
- Stay calm and clear with customers even when they're frustrated
- Flag recurring issues so they can be addressed at the source
- Respond to customer questions across phone, chat, and/or email
- Follow up on open cases rather than letting them sit

Requirements:
- Solid working English alongside your German
- Comfortable in a fast-moving, customer-facing role
- Right to work in the country without sponsorship required
- Eligible to work in the EU (citizenship, valid permit, or equivalent)

Working Conditions:
- Schedule: Morning 7h-16h
- Work model: On-Site

Salary & Benefits:
- Salary: Madrid: 22800 EUR base + 1200/year SRV bonus

We work with employers across several European markets, so even if this particular role isn't a perfect match, it's worth staying in touch.
If this sounds like a fit, apply below - happy to answer questions along the way.

📌 Customer Service Agents (Madrid)
🏢 Cross Border Talents
📍 Madrid