TRG is looking for a Senior Deskside Multi-Account Technician in the Madrid Area - Fixed Term Contract - 6 months Grupo cualificado: D – Nivel Profesional: 1 •Troubleshooting and resolving IT related incidents in different environments.
- Installing current Microsoft and/or Apple operating systems for PC’s, onto a desktop and laptop.
- Loading an image onto a desktop and laptop.
- Loading standard software applications such as Microsoft Office or other scripted installs.
- Installing (unpack, connect to the network and test) standard desktops, laptops, printers and peripherals.
- Finding faults with office environment IT related problems (connectivity, application errors, operating systemissues).
- Replacing components in both desktops and laptops (e.g. hard drives, processors, fans etc.).
- Understanding complex desktop and laptop installations and configurations.
- 2nd Line Support of PCs / Laptops / Mobiles / Printers.
- Managing multi-vendor warranties.
- Hands & Eyes for L3 guidance on Network devices and Server systems.
- Performing other IT related actions as guided by CC.
- Ensuring all work is carried out to the agreed quality and service levels.
- Focus on Customer Service.
- Getting training and getting accreditations in different technologies when not assigned to projects/back-ups.
- Travel is a requirement for carrying out the service in different locations and sites in Spain.
Mainly
Madrid area. Focused in cover accounts of Computacenter.
Pre-Requisites & Experience • Previous experience as onsite support in different customers carrying out tasks as described above. • Professional competence in Spanish and English (B2 or above) • Advantage: MCSA / CCNA / FORTI NSE4 / Checkpoint. • Valid driving licence and own vehicle required
Skills / Behaviours: • Excellence in Customer service. • Excellent communication skills. • Able to self-manage. • Adaptability under critical events. • Team player. • Organised and efficient. • Enthusiastic. • Hard-working.
📌 Senior Deskside Engineer (Madrid)
🏢 Computacenter
📍 Madrid
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.