The Senior Account Manager will help support the growth and development of their client account by assisting the Account Director with special projects and the running of the account. Working directly with key client stakeholders you will manage and execute various activations and projects across the client’s many brands.
You’ll be a leader who can focus on the vision and strategies of the account - managing the tactical components of running the daily business, balancing daily support needs with long-term strategy and successfully combining vision and reality into effective plans. This role combines pitching and strategic planning as well as driving excellent project delivery for existing clients.
The areas of spend under management with this FMCG client are 2D Print and Point of Sale Materials (POSM) solutions.
This role operates on a blended basis between the local HH Integral office, client / vendor site(s) and home as necessary. The client is based in Madrid, and you need to be able to readily access that location.
Please submit your resume / application in English. Failure to do this will mean your details will not be reviewed.
Key responsibilities
Play a leading role in the delivery of client satisfaction through client liaison and the management of internal resource departments, your client engagement team and external suppliers
Own and resolve issues, quality concerns or corrective actions - influence client thinking to produce outstanding results
Manage the ongoing personal development of your team members through appraisals, one‐to‐one meetings, mentoring and training
Develop effective account growth strategies and manage opportunities for the client, building yearly development plans and managing the overall financial performance and success of the account
Providing technical input and advice on projects as required to achieve high quality standards
Regular MI reporting, production of account relationship plans, risk identificat
📌 Senior Account Manager (Madrid)
🏢 Hh Global
📍 Madrid
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