Who you are
- Minimum 1-2 years in a Sales, Account Management, Customer Success position in B2B SaaS or Fintech
- Strong communication skills - you know how to open a conversation and create urgency without being pushy and put the customer first
- Commercially focused - you think in terms of revenue per account, expansion potential, balancing customer satisfaction with business goals
- You use data to make decisions - whether that's spotting a usage drop before it becomes a churn risk or identifying the right moment to have a plan upgrade conversation
- Comfortable working in a fast-moving environment where the playbook is still being written in places
- French Native (or almost) and perfect fluency in English
- Prior experience with Salesforce or similar tools is a benefit
What the job involves
- As an Account Manager, you’ll own a book your own portfolio of high value customers (around 1000+ clients) across European markets. This isn’t a passive support role.
We want someone who treats their portfolio like a sales territory - building best in class relationships and working with their clients to maximise the value of their Finom account
- This person will prioritise outreach with our data triggers for those customers who need attention
- You’ll be measured on what matters: keeping your portfolio in a positive growth state, making customer churn a non starter, and impacting business growth
- This position is critical to Finoms expansion across our Revenue Function and the team is overseen by the Chief Revenue Officer. If you are a hungry, self motivated individual, who is looking for a role they can grow and make their own - this is your seat
- Actively managing and engaging the portfolio through a multi channel communication strategy
- Building strong relationships with decision-makers and becoming a trusted point of contact for clients
- Driving revenue growt, retention and product adoption across Finom’s product suite
- Identifying and executing upsell, cross-s
📌 Junior Account Manager (España)
🏢 Finom
📍 España
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