Compensation: EUR 57784 - EUR 69208 - yearly

Company Description

Meet Unit4 . With over 40 years of heritage,we’re an agile, fast growing, Cloud company that ison a mission toredefine Enterprise Resource Planning (ERP) for mid-market people-centric organisations.

With ourinnovative, self-driving, adaptive and intuitive software, our customers can spend more time on meaningful high-value work.

At the heart of what we do lies a simple yet profound purpose: Improve how people work by focusing on what truly matters.—A powerful statement that enablesdifferent priorities fordifferent people.

We’re shapinghow work shouldfeel,and we empowerourpeopleby providing them with the right tools to achieve the autonomy they need - it's what makes us unique.

Job Description

We are seekinga Service NowPractice Leadto serve as the architect and leader of our Service Now platform. In this role, you willbe responsible forthe strategic development, implementation, and management of the Service Now platform across the organization.

You will lead a team dedicated tooptimizing Service Now to support business processes, working closely with various stakeholders to ensure the platform meets current and future needs.

Qualifications

Key Responsibilities:

Serve as the lead architect for the Service Now platform, overseeing its configuration, implementation, and maintenance.

Lead a team responsible for the development and enhancement of the Service Now platform to meet businessobjectives.

Collaborate with stakeholders toidentifybusiness needs and ensure alignment with Service Now capabilities.

Develop and implement best practices for Service Now governance, security,



and optimization.

Ensure seamless integration of Service Now with other enterprise applications and systems.

Oversee the administration and daily operations of the Service Now platform, ensuring its reliability, security, and performance.

Oversee license management, ensuring the organizationremainscompliant with Service Now licensing agreements.

Manage relationships with Service Now and third-party vendors, ensuringoptimalservice delivery and platform support.

Requirements:

Proven experience with Service Now as an architect or team leader.

Strongexpertisein Service NowITSM, CSM and HRSDplatform development, configuration, and administration.

Strong understanding of ITIL best practices and ITSMand HRprocesses.

Knowledgeof Service NowNow AssistAI (advantage)

Service Now certification (Administrator, Developer, or Implementation Specialist) is highly desirable.

Leadership skills with experience managing technical teams.

Excellent communication and collaboration skills.

Additional Information

What we offer

aculture built on trust and accountability - giving you the freedom and autonomy to be successful and make an impact

balance - with our Flexible Leave Paid Time Off policy, remote working opportunities, Integral Wellbeing Days, and other greatbenefits





growth opportunities - we provide the tools and guidance required so that you can focus on what really matters to you and so, ultimately, you can achieve your best work

talentedcolleagues , role models and mentors - work, learn and be inspired by some of the best talent in the software industry

a commitment tosustainability - with initiatives such as our Environmental, Social, and Governance strategy and Act4Good programme

asafe and inclusive working environment – supported by our Employee Resource Groups, which are open to all.

Our commitment to equity

Unit4 is committed to ensuring equal opportunity for everyone. We make our hiring decisions solely based on skills, qualifications, and our current business needs. We know that diversity brings fresh perspectives, ideas, and solutions to our company. This is the essence of our culture. We also welcome and encourage people who are pregnant and/or parents-to-be to apply. If you would like to know more about our commitment to diversity, visit our blogs:

This role may require security clearance required for customer projects and access to sensitive (customer) data. That means that after you have accepted our offer, we could ask for background checks. Subject to applicable local laws, such security checks may require disclosure of personal information including criminal record declaration, right to work, personal identification and work history.

No worries – we'll handle it according to local privacy laws and keep your information safe. Questions? Feel free to reach out!

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📌 ServiceNow Practice Lead (Sevilla)
🏢 Unit4
📍 Sevilla