Pioneer of online flash sales since 2001 and key player in European e-commerce, Veepee collaborates with over 7,000 brands to offer highly discounted products available for a limited time. Operating across various sectors, including fashion, home, wine, travel or beauty... As a Support & Development Engineer, you will join the Support L2 team, a transversal function that acts as a bridge between support agents and L3 development teams.

The role combines 50% advanced incident resolution and 50% development of small features, internal tools, and automations, with the goal of increasing the support team's technical autonomy. Support (50%) Resolve advanced L2 tickets: database usage, SQL queries, source code review Investigate complex incidents, access the code, and understand how it works Standard ticket management: validate, qualify, and track incidents through to resolution Provide second-line support to users and other support teams Development (50%) Fix bugs and handle small development tasks across the team's product scope (PHP and/or .NET) Build internal support tools Develop AI-powered tools for Support (MCP projects) Contribute ideas and prototypes for applying AI to support processes Knowledge of PHP with frameworks like Symfony or C# and .NET Core frameworks Strong knowledge of SQL (joins, diagnostic queries)



and familiarity with PostgreSQL Experience using version control systems like Git and comfortable working with branches Fluent written and spoken English Proactive, versatile, and not afraid of challenges or moving between code and user-facing support Previous experience in L2/L3 technical support roles Experience monitoring deployments/products through Kibana and Grafana Experience in frontend technologies such as React, Vue, CSS Versátil Office with up to 2 days at home VeepeeTech is a tech community of 500 collaborators who play a key role in Veepee's innovative strategy. From Warsaw to Sevilla, through Brussels, Amsterdam, Paris, Lyon, Nantes, Nice, Barcelona, Madrid and Lausanne all our projects are developed in an agile environment with a wide skills variety where you'll be sure to find your place, no matter the technology you work with. com processes the collected data to handle the recruitment process, and to evaluate your ability to carry out the job offered and your professional skills.

You can learn more about our use of your data and your rights by reading our recruiting privacy policy. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. If you would like more information about how your data is processed, please contact us.

📌 Application - Support & Development Engineer (Barcelona)
🏢 Veepee
📍 Barcelona