Are you an Automation Engineer & IT Tools Management Optimization Specialist (L3 Support) seeking a new interesting challenge? Design, develop and maintain automation solutions for IT infrastructure operations. ~ Identify and implement automation opportunities to reduce manual effort and improve service quality. ~ Optimize and manage IT operations tools, monitoring platforms and ITSM solutions. ~ Improve ServiceNow workflows, CMDB quality and operational reporting capabilities. ~ Enhance monitoring and observability platforms, reducing alert noise and improving event management. ~ Collaborate with infrastructure, monitoring, service management and customer teams to drive continuous improvement. ~ PowerShell, Python and Ansible ~ ServiceNow ITSM & CMDB ~ Centreon and Azure Monitor ~ SCCM and Intune ~ ITIL v4 Framework ~ Monitoring, Automation and Observability Platforms ~5+ years of experience in Automation Engineering, IT Operations Tools Management or similar roles. ~ Strong experience with scripting and automation technologies such as PowerShell, Python and Ansible. ~ Hands‐on experience with ServiceNow ITSM and CMDB administration. ~ Knowledge of monitoring and event management platforms. ~ Experience integrating systems through APIs and automation workflows. ~ Understanding of ITIL processes and operational governance.



~ Advanced English communication skills. ~ Hybrid (Madrid) ~ Office attendance: 3 days per week ~ Permanent contract - We offer indefinite contracts from the first day. ~ Pay and benefits - Competitive salary and a flexible compensation plan adapted to your needs (Ticket Restaurant, Childcare Ticket, Transport Ticket and Health Insurance). ~ Work from home options - Financial support for your working from home expenses and an onboarding bonus to help you set up your workspace. ~ Opportunity knocks - Career development plan and annual performance-based compensation reviews. ~ Learn as you grow - Access to robust learning platforms and continuous training opportunities. ~ Benefit from being a TCSer - Corporate benefits, offers and discounts from leading brands. ~ Tata Consultancy Services (TCS) is an Information Technology (IT) company founded in 1968 as part of the Indian Tata Group and is one of the top technology companies globally With a presence in 55 countries and more than 600,000 employees, TCS supports some of the world's leading organizations through innovation and technology services. TCS Spain has been certified as a Top Employer 2026 and offers a diverse, inclusive and versátil working environment where professional growth and wellbeing go hand in hand.

📌 Automation Engineer (Madrid)
🏢 Tata Consultancy Services
📍 Madrid