Описание: Glovo is a integral multi-category local delivery platform connecting millions of users with businesses and couriers. It offers on-demand services from local restaurants, grocers, supermarkets, and retail stores across more than 1,500 cities in 23 countries.

Задачи: Own and define the global courier fraud strategy across all Glovo markets, ensuring consistent implementation and continuous improvement;

Address key courier-related challenges at local, regional, and global levels;

Develop scalable self-service dashboards and monitoring tools for local teams;

Perform deep-dive analyses to identify the drivers of quality gaps and propose actionable solutions;

Provide regular updates and reports to leadership on courier quality performance, risks, and opportunities;

Develop analytical models and frameworks to monitor fraud risks, predict potential no-shows, and optimize fleet distribution;

Collaborate with Operations, Fraud Prevention, Product, and Data teams to align strategies and ensure impact;

Understand courier pain points and motivations to design data-informed solutions that improve courier satisfaction and operational excellence.

Требования: Degree in Engineering,



Business, Economics, Project Management, Business Analytics, or another data-driven domain;

3+ Years of experience providing internal teams with data for decision-making and acting on those insights;

Strong analytical and coding skills;

Good SQL and Excel proficiency or extensive coding experience;

Experience with BI platforms such as Looker, Tableau, or PowerBI;

Strong strategic vision and business mindset;

Excellent problem-solving and analytical skills;

Ability to break down complex problems into solutions;

Ability to work in a high-growth, high-performance environment and handle ambiguity;

Exceptional verbal and written communication skills;

English is a must;

Proactive, organized, and detail-oriented.

Условия: Enticing equity plan;

Private health insurance;

Monthly Glovo credit;

Discounts on transportation, food, and kindergarten expenses;

Discounted gym memberships;

Extra time off;

Work from anywhere for up to three weeks a year;

Enhanced parental leave;

Office-based nursery;

Online therapy and wellbeing benefits.

📌 business analyst in courier fraud (Barcelona)
🏢 Enfint
📍 Barcelona