Junior Customer Success ManagerRemote |General TeamAbout UsPrime Insights is a Sweden-based technology company reaching millions of diverse users through our proprietary Market Research Panel. Our innovative technology supports our international community and gives our members a world-class survey-taking experience. We specialize in the mobile games and digital entertainment space, helping our clients gain meaningful insights through online quantitative research.

Our mission is to connect authentic members with our clients' market research surveys, delivering accurate feedback that helps shape the future of mobile games and beyond. The RoleWe are looking for aJunior Customer Success Managerwho is energetic, proactive, and motivated to grow with us. This person will play a role in building strong relationships with our partners and ensuring smooth collaboration across projects.

You'll be working in a dynamic,



fast-paced environment where communication, problem-solving, and data-driven decision-making are key. Support new and existing clients and help guide them through our processes. Work with data and reports to understand performance and identify useful insights.

What We're Looking ForPrevious experience in Customer Success, Account Management, Sales, Support, or another client-facing roleis preferred. A background or interest ingaming, mobile games, or digital entertainmentis a plus. Able to manage different tasks and priorities with support from the team.

Remote-first culture with international exposure. We arenot considering freelancers or consultantswho are juggling multiple clients or projects.

📌 Customer Success Manager - Hybrid Working (Madrid)
🏢 Prime Insights
📍 Madrid