Company Description Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group's overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. Our mission is to drive and support the digital transformation journey of Radisson Hotel Group by ensuring the stability, evolution, and optimization of our Business Operations (BO) applications in our standard SAP platform, EMMA ( E very M oment Ma tters).

As part of the broader IT landscape modernization, we focus on delivering reliable, scalable, and business-aligned application solutions—primarily focused on SAP Finance and related platforms. We are committed to transitioning innovation into operational excellence by supporting live services, enabling process automation, and ensuring a seamless user experience. Through agile delivery and strong collaboration with our business stakeholders, we contribute directly to RHG's strategic objectives and long-term success.

We are looking for a technical payments specialist to support the day-to-day operation of the LHG and RHG Digital Payment platform. Working closely with internal teams, payment service providers, acquirers, and orchestration platforms, you will help ensure stable, secure, and efficient payment processing across our digital channels. As a key technical contact for payment-related topics, you will investigate and resolve incidents, support integrations and payment flows, and contribute to testing, onboarding, and continuous improvement activities.

Support the technical operations of LHG digital payment platform , ensuring stable, secure, and efficient payment processing across relevant channels. Act as a technical resource for payment-related topics , assisting with payment flows, integrations, reconciliation, and issue resolution.



Monitor payment system performance , identify recurring issues, and contribute to improvements that enhance stability and transaction success rates.

Assist in the onboarding, testing, and certification of new payment methods, providers, or enhancements, following industry standards such as PCI DSS, 3DS, and tokenization. Maintain technical documentation, including system configurations, workflows, integration details, and operational procedures. Contribute ideas for platform improvements based on operational experience, incident analysis, and stakeholder feedback.

Support the day-to-day technical operations of LHG digital payment platform. Monitor payment performance and contribute to initiatives that improve platform stability and customer experience. Participate in testing, deployment, and operational readiness activities for payment-related enhancements.

French is considered an advantage 5+ years of experience supporting digital payment solutions, payment gateways, or eCommerce payment platforms. ~ Understanding of payment authorization, settlement, reconciliation, 3DS, tokenization, and payment lifecycle concepts. ~ Familiarity with payment regulations and standards such as PCI DSS, PSD2, SCA, and data privacy requirements. ~ Experience working with APIs, middleware, file-based integrations, or enterprise integration platforms. ~ Experience supporting SAP integrations is an advantage. ~ Knowledge of SAP TMS for Hotels ~ Experience with payment platforms such as Adyen, Stripe or similar solutions is preferred. ~ University Degree in Computer Science, Information Systems, Business Administration, or related field.

Enjoy

Global & Local Perks - No matter where you're located, you'll enjoy exclusive integral benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you'll have access to local perks and rewards tailored to your country, making your experience even more rewarding!

📌 Digital Payments Associate Manager (Madrid)
🏢 Radisson Hotel Group
📍 Madrid