Entry Level Customer Success Manager (Galicia)

Entry Level Customer Success Manager (Galicia)

15 sep
|
Tangent
|
Galicia

15 sep

Tangent

Galicia

We're looking for entry level graduates, non-graduates and career changers as Tangent's network grows globally across Europe. The starting salary is €30-€60k + commission.

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What is Tangent

Tangent has created a new way to apply for jobs where industry expert mentors already working in the best companies provide free mentoring and support through the application process. On Tangent jobseekers sign-up and then connect with mentors for help with their CV, applications, industry advice and even support with salary negotiations. In today's job market it's almost impossible to get hired without the help of a mentor, they've been through the process in their career and want to give back by volunteering.

Tangent is a social impact platform built to help socially diverse backgrounds break into tech. Only 9% of tech employees come from low socioeconomic backgrounds, despite them making up 39% of the total population! That's worse than law, consulting and banking! We're on a mission to change this and we need your help!

No previous experience or a degree is required, just a passion for the mission - helping jobseekers get hired with the help of a mentor

What you'll do

Client Onboarding

Guide new clients through the onboarding process, ensuring a smooth and successful introduction to Tangent's services.

Relationship Management

Build and maintain strong, long-lasting relationships with assigned clients, acting as their trusted advisor.

Understanding Client Needs

Proactively understand your clients' business objectives, challenges, and desired outcomes.

Value Demonstration

Demonstrate the value of Tangent's services by providing regular updates, insights, and best practice recommendations.

Adoption and Engagement

Drive product adoption and engagement through training, support, and proactive communication.

Problem Solving





Identify and resolve client issues promptly and effectively, escalating where necessary.

Retention and Growth

Work to reduce churn and identify opportunities to expand client accounts.

Feedback Collection

Gather client feedback and share insights with the product and development teams to improve our services.

Advocacy

Encourage clients to become advocates for Tangent through testimonials, case studies, and referrals.

Performance Tracking

Monitor client health metrics and proactively address any potential issues to ensure success.

Reporting

Prepare and deliver regular client reports, highlighting key achievements and areas for improvement.

Why Join Tangent?

Competitive Salary and Commission

Earn a competitive base salary plus uncapped commission based on performance. We also offer a comprehensive benefits package.

Make a Real Impact

You'll be directly contributing to our mission of helping jobseekers get hired with the help of a mentor

Career Growth

We're a rapidly growing company with plenty of opportunities for career advancement.

Dynamic Environment

You'll be part of a passionate and collaborative team.

Competitive Salary and Benefits

We offer a competitive salary, commission structure, and benefits package.

Personal Development

We are committed to your personal and professional development.

Share Ownership

Be rewarded with share options in our rapidly growing company.

Our Mission

Top jobs often go to candidates with privilege, connections and specialised training. Tangent addresses this imbalance by connecting talented individuals from diverse backgrounds with over 1,000+ industry expert mentors. These mentors provide free advice on the interview process at their companies, sharing insider tips and proven strategies from their experience at top organisations;

to help candidates secure their dream sales roles. If you're passionate about our mission we want to hear from you! Be a part of the change. xhfqzwm

We are an equal opportunity employer and encourage applications from people of all backgrounds.

📌 Entry Level Customer Success Manager (Galicia)
🏢 Tangent
📍 Galicia

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