- Permanent contract after 3 months Valencia, Spain | International Banking Project | Career Growth Opportunity Join the Teleservices company and become part of an international customer support team working for a leading name in the banking sector. If you are a native German speaker with excellent communication skills and a passion for helping customers via phone, chat, and email, this is your opportunity to build a long-term career in Valencia within a integral financial environment.

Why This Opportunity Stands

Out - Prestigious international banking project - Permanent contract after 3 months - Competitive salary + annual bonus - Structured onboarding & paid training - Multicultural working environment - Multichannel customer support role - High quality of life in Valencia Position Details Role: German Customer Support Specialist - Banking Sector Location: Valencia Start Date: 16/09 Contract Structure - Initial 3-month temporary contract - Permanent contract based on performance Salary Package - Valencia - €20,800 gross/year - €1,200 annual performance bonus Your Responsibilities - Assisting customers via phone, chat,



and email - Managing banking inquiries and front desk support issues - Delivering clear and professional solutions - Ensuring high-quality customer experience - Resolving incidents efficiently and accurately - Supporting German-speaking banking clients Training & Working Hours Initial Training Starts: 16/09 First 5 weeks:

- 09:00 - 15:00 initial schedule - Gradual increase up to 35h/week From Week 6 onwards:
- 39h/week full-time schedule Available Shifts (Valencia) - Afternoon: 14:00 - 24:00 Night shifts are NOT available in Valencia Candidate Profile - Are native German speakers (mandatory) - Have Spanish level B2 or higher - Are strong communicators - Enjoy helping customers and solving problems - Can work in a fast-paced environment - Are available from 18/05/2026 - Have previous customer support experience (a plus) Recruitment Process - Record 2-minute video in German - Handwritten 175-word German text during interview - Final validation by German recruitment manager Why Valencia?
- Relaxed Mediterranean lifestyle - Strong international community - Great work-life balance - Growing career opportunities in customer service

📌 German Banking Support Specialist (Valencia)
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📍 Valencia