Experteer Overview In this role you drive and oversee project delivery to meet defined objectives within time, cost, and quality constraints. You will coordinate with cross-functional teams, pre-sales activities, and client stakeholders to align on vision and expectations. You lead planning, risk mitigation, and governance while ensuring high-quality deliverables and customer satisfaction. The role offers exposure to Salesforce projects within a global CXM context and opportunities for professional growth. Compensaciones / Incentivos • Support pre-sales tasks: solution design, estimation, planning, and assumptions • Communicate client vision and expectations to the project team • Assign and supervise team tasks, vacations, and absences • Manage progress to meet deadlines, scope,



and budget • Facilitate change requests and inform on schedule and budget impacts • Provide project visibility to client and CSM; lead follow-ups and steering committees • Alert operations to potential deviations; establish risk mitigation plans • Monitor project documentation; ensure deliverables meet quality standards • Lead project demos; resolve implementation issues • Maintain client relationships and drive customer satisfaction • Ensure objectives are met; evaluate project outcomes and lessons learned • Send customer satisfaction surveys • Identify Up u0026 Cross-Selling opportunities • Lead team retrospectives and drive internal improvements • Support development, training, and supervision of the assigned team Responsabilidades • +5 years in Project Management leading Salesforce projects • +3 years end-to-end CRM implementation experience • Hands-on experience with Salesforce Service Cloud and Marketing Cloud • Proven experience with Agile methodologies (SCRUM) and Jira • Professional proficiency in English (Medium-High level, fluent business communication) Requisitos principales • Permanent contract • Flexible Schedule • Home Office • Health insurance • Professional development • Certifications plan

📌 Salesforce Project Manager (Barcelona)
🏢 Dentsu
📍 Barcelona