MuleSoft Platform Operations / Platform Engineer About the role We are looking for MuleSoft Platform Operations / Platform Engineers to join an international, cross-functional technology environment. We are currently hiring across different levels of seniority, from profiles focused on L2 operational support to more experienced engineers working on L3 operations, automation, reliability, and platform engineering. L2 production support and incident resolution Platform automation and continuous improvement Capacity and performance management Deployment, release, and change support You will work in a multi-cloud environment with technologies such as MuleSoft Anypoint Platform, Terraform, OpenShift, ArgoCD, GitHub, AWS, and Azure, collaborating with internal teams, external providers, and international stakeholders.

If you enjoy platform operations, production troubleshooting, automation, infrastructure, and working on complex enterprise environments, this could be a great fit. Operate and support MuleSoft platforms in production environments Perform platform troubleshooting, log analysis, and system diagnostics Handle L2 support activities and, for more senior profiles, manage escalated L3 incidents Support deployment, release, and production change activities Identify recurring issues and contribute to Root Cause Analysis (RCA) and continuous improvement Manage or support platform configuration and infrastructure using Terraform Maintain and work with GitHub repositories, version control, and operational workflows Develop and maintain automation scripts for repetitive operational tasks For more senior profiles, design automation using Python, PowerShell,



Shell scripting, or platform-specific tools For more senior profiles, contribute to or own platform capacity management, including utilisation monitoring, growth forecasting, and capacity planning For platform engineering profiles, design and implement self-healing and auto-remediation solutions Monitor platform availability, performance, resource utilisation, and operational KPIs Participate in production support meetings, operational reviews, and technical workshops Collaborate with infrastructure, security, networking, development, support teams, and external providers Strong experience with MuleSoft platform management and operations Experience focused on platform operations, administration, infrastructure, or production support, rather than only API development Hands‐on experience with Terraform Experience with GitHub Experience supporting production environments, incidents, troubleshooting, and service restoration Foundational knowledge of AWS Foundational knowledge of Microsoft Azure Knowledge of ITIL processes and service management practices Degree in Computer Science, Engineering, or an equivalent relevant field Experience with MuleSoft Flex Gateway / Omni Gateway Experience with platform automation using Python, PowerShell, Shell scripting,



or similar technologies Experience with Root Cause Analysis, incident prevention, and continuous service improvement Experience with capacity management, performance monitoring, and platform optimisation Knowledge of XML, XSD, WSDL, WS-*, Java, and JSON Understanding of network fundamentals, including Virtual IPs, firewalls, load balancers, routing, and connectivity Experience with ServiceNow Experience working with Linux environments Why join this project? ~ Hybrid model – 2 days onsite per week in Madrid, Ciudad Lineal ~ Occasional short‐term travel may be required depending on the project ~ Work on a critical enterprise MuleSoft platform ~ Gain exposure to L2/L3 operations, platform engineering, automation, and production support ~ Work with MuleSoft, OpenShift, Terraform, ArgoCD, GitHub, AWS, and Azure ~ Solve complex platform, reliability, incident, and production challenges ~ Contribute to automation, self‐healing, and continuous operational improvement ~ Work on platform stability, scalability, performance, and capacity ~ 1,200 per year training budget and continuous learning opportunities ~ Private health insurance and benefits package ~ Flexible working hours and hybrid model ~ Team buildings, general events, and strong tech communities We are hiring across different levels of seniority, so if you have strong experience in MuleSoft platform operations and the core infrastructure stack, we'd still love to hear from you. The employee will have access to confidential information related to Capitole and the assigned project.

📌 MuleSoftPlatform Operations Engineer (Madrid)
🏢 Capitole
📍 Madrid