About This Role Vodafone is building a trusted, compliant, and monetizable AI Agents ecosystem for SMEs and Corporate customers. The AI Product Manager owns the end-to-end strategy, design, governance, and in-life performance of agentic AI products, including voice agent delivered via Vodafone's marketplace and managed services. You will drive agent supply (partner onboarding + curation) and customer adoption, ensuring agents are safe, compliant, high‐quality, and simple for SMEs to discover, buy, and scale.

The role spans multi-agent architecture, platform integrations (e.g.

Gemini

Enterprise, Copilot Studio), lifecycle governance, security & privacy, and commercialization, ensuring our customers can confidently discover, purchase, and scale AI agents that drive real outcomes.

Strategic Context Why now: Traditional SaaS growth is plateauing; customers expect outcome-based, intelligent services. Agentic AI is reshaping how work gets done; customers expect outcome-based solutions that are secure, compliant, and easy to adopt.

Opportunity Vodafone can become the preferred partner for curated, enterprise-ready agents with integrated billing, governance, and lifecycle management—especially for SMEs that need simplicity and trust.

Operating model Operate in ambiguity, stand up new frameworks, run rapid pilots, and align cross‐functional teams to take products from an innovation phase to BAU patterns to deploy in markets.

What You'll Do Product Strategy & Leadership Curate and manage first and third‐party agents within the marketplace, ensuring quality, safety, and partner readiness. Set quality, publishing, and performance standards

Own and define the vision, strategy, roadmap, commercial models, pricing, packaging, revenue share, and partner commercial frameworks for AI Agents and AI powered SaaS, aligned to Vodafone's growth objectives

Lead market analysis, customer research, and competitive benchmarking to identify opportunities and inform product direction

Lead the deployment and release management for agents on platforms





Lead end‐to‐end lifecycle management of agent, from onboarding and configuration to release, governance, and retirement

Monitor and optimise AI Agent performance through KPIs

Define onboarding, configuration standards, catalogue rules, and in‐life governance for AI Agents, including versioning, safe updates, rollback, and end‐of‐life policies

Develop voice‐enabled agent solutions (call, chat, omnichannel)

Lead the development of Pre‐built SME templates or workflows (e.g., "AI agent for appointment booking")

Who You Are Required Experience &

Skills Proven product management experience, ideally with AI Agents and/or Agent Marketplaces

Deep understanding of AI Agent frameworks (including agent‐to‐agent protocols), AI governance, and compliance

Strong technical acumen in cloud, API integration, identity/security, and observability

Expertise in customer‐centric design and Design Thinking

Track record of leading innovation, rapid experimentation, and operationalizing new technologies

Commercial mindset with pricing, packaging, and business case development

Excellent cross‐functional collaboration and stakeholder management

Ability to distil customer/partner feedback into clear PRDs and acceptance criteria

Experience taking AI features from concept, prototype, production, scaled adoption with KPIs and measurable ROI

Not a perfect fit? Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the , you are encouraged to apply.



You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

Benefits Hybrid work model

Bonus on top of the gross salary

Meal voucher (Ticket Restaurant), additional to gross salary.

Flexible working hours from Monday to Thursday, and an intensive schedule on Fridays

Intensive Summer Schedule during July and August

Up to 20 days per year of 100% remote work from other locations

Private Health and Life Insurance for employees

25 vacation days, plus December 24th and 31st off

Optional Pension Plan

Access to an online learning platform for continuous training

REF: 288540

VOIS Equal Opportunity Employer Commitment Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us At Vodafone, we're working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic integral community, it's our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

📌 Product Manager, SaaS & AI (Málaga)
🏢 Vodafone
📍 Málaga