Ready to take ownership of a team and help grow a developing market?

Compruebe que cumple con los requisitos de habilidades para este puesto, así como con la experiencia asociada, y luego envíe su CV a continuación.

We are looking for an experiencedTeam Leader to lead a small Denmark-focused Sales & Collections team for an international bank based in Malta.

This is a hands-on leadership role combining people management, sales performance, customer experience and collections – idóneo for someone who enjoys coaching people while also working closely with targets, KPIs and operational performance.

Your Role

You will lead a team of fewer than 10 agents and take responsibility for their day-to-day performance and development.

You will:

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- Lead, coach and develop the Sales & Collections team

- Drive performance across sales, onboarding and collections

- Own and follow up on key KPIs and targets

- Monitor conversion rates, default rates and collections results

- Support customer onboarding and document verification

- Help develop effective collections strategies

- Ensure customers are treated fairly and professionally

- Identify opportunities to improve processes and team performance

- Collaborate with other departments across the business





- Ensure processes follow internal compliance standards and policies

You have:

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- Previous leadership experience

- Experience within sales, collections, customer service, financial services or another performance-driven environment

- Strong coaching and people‑management skills

- A commercial mindset and confidence working with KPIs

- Excellent English

- Fluency in Danish

- An EU passport / right to work in Malta

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- Competitive salary and benefits

- Performance-based opportunities

- International banking experience

- Leadership responsibility for your own team

- Career development within a growing organisation

- Multicultural workplace with colleagues from across Europe

- Full-time position based at the company'sMalta Head Office

Lead a Team - Build Your Career in Malta

Malta isn't only sunshine and Mediterranean life. It's also home to a large international financial services sector and an established community of professionals from across Europe. xhfqzwm

For someone looking to combine leadership responsibility with international banking experience, this could be a very interesting next step.

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