EMEA Sales Center Lead
Description -
Job Summary
The Sales Center Lead manages the Barcelona Sales Center as a multi-country hub for HP-employed teams across EMEA, ensuring consistent enablement, workforce alignment, and operational effectiveness across country-owned teams operating within the site. The role will collaborate closely with the WW Sales Center Director & the Country Sales teams to manage the day to day Sales Center executions within the site in alignment with the commercial objectives.
Responsibilities
Sales Center Operations & Governance
Establishes the operating framework for SC functions, defining expectations, workflows, and country-specific performance measures.
Build a unified HP site culture across multiple country organizations
Oversees the adoption and continuous improvement of SC operational standards, ensuring Sales Managers apply practices effectively.
Align country leaders on priorities, capacity allocation, and operating cadence
Drives operational governance to ensure clarity, accountability, and high-quality execution.
Sales Enablement & Performance Enhancement
Builds and maintains a robust enablement environment, ensuring teams have effective tools, learning programs, system support, and incentives.
Standardize onboarding, training, certification, and tool adoption for HP teams
Drive productivity improvement through best practice sharing across teams
Consolidate KPI visibility and highlight performance gaps across teams
Continuously evaluates enablement resources and collaborates with leadership to implement improvements that enhance sales productivity.
Supports development of capability-building programs that strengthen sales readiness and operational excellence.
Facilities, Site Operations & Expansion
Oversees SC site operations, including maintenance, operational readiness, equipment planning, and workplace standards.
Coordinate hiring plans, headcount allocation, and ramp schedules with countries
Leads SC expansion
📌 EMEA Sales Center Lead (Madrid)
🏢 HP
📍 Madrid