Program Operations (Vitoria-Gasteiz)

Program Operations (Vitoria-Gasteiz)

15 sep
|
Epro 360 | Global Education
|
Vitoria-Gasteiz

15 sep

Epro 360 | Global Education

Vitoria-Gasteiz

About Epro 360:

We help international students find the best universities and scholarships for their university studies abroad. What began in 2014 with two international students has grown into a integral, fully remote team supporting hundreds of students a year through the study-abroad process.

About the Role:

We're looking for a versatile, fast-learning generalist to build real redundancy into two functions that currently sit with one person each: university and scholarship research, and student onboarding/application/visa support. You'll learn both tracks directly from the people who own them today, and become able to run either end-to-end.

This is not a narrow research or case-management role, and it's not a catch-all either. The goal is depth in these two specific tracks, not a scattering of unrelated tasks. It's for someone who's comfortable being a generalist within that scope: dropping into an unfamiliar process, figuring it out, and writing it down clearly enough that someone else could pick it up.

Your Responsibilities:

University & scholarship research





(working alongside our research lead):
Research and evaluate universities, programs, and scholarships that match a student's academic and personal profile.
Use and help expand our internal database of U.S. and international universities and programs.
Verify details directly with universities when needed.
Produce clear, well-organized reports and university lists for students and families.

Onboarding, application & visa support

(working alongside our operations lead):
Guide students through onboarding, document collection, and application tracking on our online platform.
Support visa-related preparation and documentation, escalating anything ambiguous or high-risk.
Maintain accurate, up-to-date case documentation across all students you support.
Handle student and family communication with the same care and discretion our existing team applies to sensitive personal and immigration data.

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📌 Program Operations (Vitoria-Gasteiz)
🏢 Epro 360 | Global Education
📍 Vitoria-Gasteiz

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