American Express in Madrid seeks a Customer Service Specialist within General Servicing to support premium merchant, multi-currency, and third-party partner interactions across the globe. You’ll handle inquiries through phone, email, and live chat, delivering timely, accurate assistance with a focus on the merchant experience.
Ideal candidates are bilingual in Spanish and English, with a proactive attitude, strong communication and problem-solving skills, and the ability to adapt to changing
📌 Global Merchant Care Specialist (Madrid)
🏢 American Express
📍 Madrid
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