15 sep
|
Microchip Technology
|
Zaragoza
15 sep
Microchip Technology
Zaragoza
general organization? They stay because our culture supports their growth and stability. Microchip’s nationally-recognized Leadership Passage Programs support career growth where we proudly enroll over a thousand people annually.
Our company is built by dedicated team players who love to challenge the status quo; we did not achieve record revenue and over 30 years of quarterly profitability without a great team dedicated to empowering innovation. Visit our careers page to see what exciting opportunities and company perks await!:Overview:As a Technical Pre-Sales Engineer, you will play a crucial role in the sales process by bridging the gap between technical expertise and client requirements. You will work closely with the sales team (CEMs) to understand customer needs and demonstrate how our technical solutions can address those needs effectively.
Serve as a technical advisor to the sales team, providing insights and recommendations on product capabilities, compatibility, and customization options based on customer needs.Pre-Sales Support: Collaborate with the sales team to understand customer requirements and develop tailored solutions. Prepare and deliver technical presentations, demonstrations, and product trainings to potential clients.Conduct product demonstrations either remotely or on-site to showcase key features, functionalities, and benefits to prospective clients. Lab testing, PoC: Create test plans and conduct verification testes such as acceptance testing and prove of concepts (PoC).
Create test reports and discuss results with clients.Develop and maintain project specific and customized technical documentation, including test plans/reports, customized specifications, solution descriptions and FAQs to support the sales process and facilitate customer understanding.Technical Support (post-sales): Work closely together with FTS technical support team on case-by-case basis, such as escalations (normally TechSupport is owner). Monitor and collaborate on post-sales technical support to clients, including troubleshooting technical issues, resolving product-related challenges, and coordinating with the engineering or support teams as needed.Training and Knowledge Transfer: Conduct training sessions for internal sales teams to enhance their technical understanding of products and services. Stay updated on industry trends, competitor offerings, and emerging technologies to provide valuable insights to both sales and product development teams.Feedback Collection: Gather feedback from customers regarding product performance, user experience, and feature requests.
Qualifications & SkillsBachelor’s or Master’s degree in Electrical Engineering, Computer Science, Telecommunications, or a related technical field.Proven at least 5 years of experience in technical pre-sales, systems engineering, or field application engineering, preferably within the Frequency and Time Systems domain.Strong understanding of technical sales processes and customer engagement.Experience with lab testing, PoC, and technical documentation.Proficiency in English; Full time
📌 Technical Pre-Sales Engineer, FAE (Time and Frequency Systems) (Zaragoza)
🏢 Microchip Technology
📍 Zaragoza