Job Title: IC – Senior Implementation Consultant for Payment Support Services (PSS) Department: Global Payroll Reports To: Director Payment Support Services ADP Celergo Organization is committed to providing World Class Service to clients by hiring, developing and retaining qualified service professionals
- The IC is responsible for the end to end delivery of ADP Celergo PSS implementation projects. He/She acts as client point of contact working closely with the Implementation Project Manager for PSS, global partners and In-Country Partners to analyze and implement client's country payments on the ADP Celergo platform in accordance with legislation. The IC is responsible for the technical set-up of the project in ADP Celergo portal and for resolving client's technical queries related to PSS. Configuration of regulatory settings in the global ADP platform (CGC)
- Develop, test and optimize the global solution according to the customer's specifications
- Train clients through online demonstrations using our payroll and payments technology
- Relay pertinent payment information to our global partners in a timely manner
- Support Implementation Project Manager for PSS until successful project completion.
Make sure client respects implementation window as per the contract agreement
- Assist with the global implementation process, working closely with Celergo's integral partners
- Analysis of the client's organization (information channel, interface, etc.)
- Organize and support meetings with stakeholders as needed to review project status and review issues;
Education -- Bachelor's degree from a four-year college or university.
Experience -- Two to five years related experience and/or training, preferably in a service environment.
Bilingual
Language skills are preferred Project management certification a plus A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.