Supporting the health, safety, and consistency of the TMM WhatsApp community
Why this role matters The WhatsApp community is the heart of TMM. With 80+ chats, we rely on volunteers to help keep the space safe, organised and welcoming. The What’sApp Community Lead ensures moderators feel supported, group descriptions stay up to date, and community guidelines are consistently upheld. This role helps protect founder time and keeps the community running smoothly.
What You’ll Do
- Recruit, onboard and support volunteer moderators
- Keep volunteer records and forms up to date
- Lead the moderator WhatsApp chat
- Share updates, reminders and guidance
- Update group descriptions across all chats
- Add monthly guideline reminders in Announcements
- Liaise with the TMM team on welcome messaging
- Maintain the Welcome / Get in Touch chat alongside the Community Engagement & Support Manager
- Be the point of contact for moderators
- Escalate safeguarding concerns to founders
- Suggest improvements to community structure
What You’ll Bring
- Calm, organised communication
- Good judgement
- Comfort using WhatsApp
- Empathy and sensitivity to grief
- Reliability and kindness
- A willingness to learn
- All experience levels welcome
Time commitment Flexible — around 1–2 hours per week. What You’ll Get Out Of It
- Meaningful impact on the heart of the charity
- Experience supporting volunteers
- Connection with the TMM team
- A chance to help shape a safe, supportive community
Apply now Supporting the health, safety,
and consistency of the TMM WhatsApp community
Why this role matters The WhatsApp community is the heart of TMM. With 80+ chats, we rely on volunteers to help keep the space safe, organised and welcoming. The What’sApp Community Lead ensures moderators feel supported, group descriptions stay up to date, and community guidelines are consistently upheld. This role helps protect founder time and keeps the community running smoothly.
What You’ll Do
- Recruit, onboard and support volunteer moderators
- Keep volunteer records and forms up to date
- Lead the moderator WhatsApp chat
- Share updates, reminders and guidance
- Update group descriptions across all chats
- Add monthly guideline reminders in Announcements
- Liaise with the TMM team on welcome messaging
- Maintain the Welcome / Get in Touch chat alongside the Community Engagement & Support Manager
- Be the point of contact for moderators
- Escalate safeguarding concerns to founders
- Suggest improvements to community structure
What You’ll Bring
- Calm, organised communication
- Good judgement
- Comfort using WhatsApp
- Empathy and sensitivity to grief
- Reliability and kindness
- A willingness to learn
- All experience levels welcome
Time commitment Adaptable — around 1–2 hours per week. What You’ll Get Out Of It
- Meaningful impact on the heart of the charity
- Experience supporting volunteers
- Connection with the TMM team
- A chance to help shape a safe, supportive community
Apply now
📌 WhatsApp Community Lead (España)
🏢 The Motherless Mothers
📍 España
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.