Reconnect customers. Build relationships. Create new opportunities.

At andagon, we have been focused on software quality for more than 25 years. We support companies with Quality Assurance, Software Testing and Test Automation – and we want to further strengthen and develop our existing and former customer relationships.

We are looking for a Customer Success & Reactivation Manager who enjoys connecting with people, building relationships and turning great conversations into new business opportunities.

Your Responsibilities

- Reactivate former and inactive customers and bring existing relationships back to life
- Build and develop long-term relationships with key contacts and decision-makers
- Understand customers’ current challenges, needs and upcoming projects
- Identify up-selling and cross-selling potential and develop qualified business opportunities
- Ensure consistent follow-up and manage customer activities in our CRM
- Work closely with Sales and Delivery to turn customer needs into concrete solutions and projects

What You Bring

- Experience in Customer Success,

📌 Customer Success Manager (Valencia)
🏢 Andagon People
📍 Valencia