Why Choose TD SYNNEX| Digital Organization:
As a Fortune 500 general corporation, operating in over 100 countries, TD SYNNEX values its diverse workforce of 22,000 employees. As the biggest IT distributor in the world, our mission is to provide top-notch technology solutions, empowering businesses and individuals to navigate the digital world safely and efficiently.

Role Overview

The SAP Operations Manager leads day-to-day SAP operational support at TD SYNNEX. This role manages a team of internal staff plus external providers, focusing on operational stability, troubleshooting, and service delivery.

It is a leadership role with strong people, vendor, and process management responsibilities.

Key Responsibilities

People & Vendor Leadership
- Lead and support a team of SAP operations specialists and external contractors
- Manage capacity, performance, and daily priorities across multiple operational streams
- Act as escalation point for operational issues and service disruptions
- Manage service providers and ensure delivery against SLAs

SAP Operations (Day-to-Day Support)




- Oversee daily SAP operational support across DEV, QAS, and PRD environments
- Ensure system stability, availability, and smooth business operations
- Coordinate incident resolution and recurring issue prevention
- Monitor KPIs and service quality

Batch Scheduling & Transport Control
- Oversee batch job scheduling using Redwood (or similar tools)
- Coordinate and control SAP transport releases across environments
- Ensure structured change execution in collaboration with development teams

Data Archiving & Process Improvement
- Coordinate SAP data archiving activities with external providers
- Ensure compliance with data retention and operational standards
- Drive operational improvements, automation, and simplification

Stakeholder & Strategy Alignment
- Work closely with IT Operations leadership and cross-functional teams
- Communicate operational risks, priorities, and improvements clearly

📌 SAP Operations Manager (Barcelona)
🏢 TD Synnex
📍 Barcelona