At Home Customer Service Representative with French (Málaga)

At Home Customer Service Representative with French (Málaga)

15 sep
|
Webhelp
|
Málaga

15 sep

Webhelp

Málaga

Description
We're looking for a Customer Service Representative to perform the following tasks:
YOU CAN WORK FROM HOME FROM ANYWHERE IN SPAIN
- Provide first class customer satisfaction at all times and do whatever is necessary to support our customers
- Ensure correct presentation of the customer's corporate and brand images in all interactions.
- Attend all trainings and certify at Online Academy to prove expertise and understanding of all topics relevant to the service.
- Provide pro-active feedback to team leaders regarding new solutions, potential escalations or service issues in order to pro-actively find solutions in cooperation with the company if not within Webhelp guidelines
- Enrich and localize the knowledge database from new incoming contacts

We offer:
- You can work from home
- Full-time position 39 hours/week
- Schedule: Monday - Friday 09h to 18h
- 17.400 euros gross/year + up to 2.400 euros gross/year in bonus

Requirements:
- Native level speaker of French
- Fluent in English
- Self-motivated
- Team player
- Active listening/comprehension skills




- Supportive person
- Outgoing and open minded
- Very good written skills
- Customer-focused attitude
- Goal oriented attitude

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Description
We're looking for a Customer Service Representative to perform the following tasks:
YOU CAN WORK FROM HOME FROM ANYWHERE IN SPAIN
- Provide first class customer satisfaction at all times and do whatever is necessary to support our customers
- Ensure correct presentation of the customer's corporate and brand images in all interactions.
- Attend all trainings and certify at Online Academy to prove expertise and understanding of all topics relevant to the service.
- Provide pro-active feedback to team leaders regarding new solutions, potential escalations or service issues in order to pro-actively find solutions in cooperation with the company if not within Webhelp guidelines
- Enrich and localize the knowledge database from new incoming contacts

We offer:
- You c

📌 At Home Customer Service Representative with French (Málaga)
🏢 Webhelp
📍 Málaga

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