Experteer Overview
No espere a enviar su solicitud después de leer esta descripción; se espera un gran volumen de candidaturas para esta posibilidad.
In this role you drive client success for a major FMCG account by leading a cross-functional engagement and delivering on both short-term activations and long-term growth plans. You work closely with the Account Director to balance strategic vision with daily execution, coordinating internal teams and external suppliers. You will manage stakeholder relationships, ensure high-quality delivery, and translate client needs into effective plans that scale across brands. This is a hands-on leadership position that combines client management, project delivery, and strategic account planning, based in Madrid with hybrid work options.
Compensaciones / Beneficios
• Lead client satisfaction through ongoing liaison and management of internal resources, client engagement teams, and external vendors
• Identify and resolve issues, drive quality improvements, and influence client decisions for outstanding results
• Develop and coach team members through appraisals, mentoring, and training to support growth
• Craft account growth strategies,



develop annual development plans, and oversee financial performance of the account
• Provide technical guidance on projects to ensure high-quality delivery and standards
• Produce regular MI reports, account relationship plans, risk management updates
• Maintain relationships with key stakeholders and conduct contract reviews and renewals
Responsabilidades
• Advanced client service management experience with on-site client work and multi-vendor coordination
• Experience in 2D Print, POSM, and digital solutions within FMCG sector xqbhyrx
• Strong negotiation and consensus-building abilities with internal stakeholders
• People management experience including performance management and team leadership
• Proven track record in operations management for client services, Pu0026L/budget management, and financial reporting
• Excellent communication skills (verbal, written, presentation) and ability to influence at all seniority levels
• Fluent in English and Spanish
• Ability to travel to Madrid weekly for client site work
Requisitos principales
•

📌 Senior Account Manager (2D Print + POSM), Madrid
🏢 Hh Global
📍 Madrid