Rover.com in Madrid, Spain is seeking a Trust & Safety Agent to support European operations by handling high-sensitivity cases and ensuring policy compliance across the Rover marketplace. You will investigate complex issues, provide objective remediation guidance, and collaborate with integral teams to maintain brand and user safety.
You will engage with customers empathetically, de-escalate when needed, take accurate notes while communicating, and adapt to a dynamic, multi-location environment,
📌 French-Speaking Trust (Madrid)
🏢 Rover.Com
📍 Madrid
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