Minor Hotels - Southern Europe, hired through Hosco in Madrid, seeks a Training Lead for the Reservations and Groups teams. You will run onboarding programs for new hires, deliver SAP and Evolution system training, and shape call flow and reservation processes.
You will also support ongoing training and evaluate new staff to ensure high service standards. Adecuado candidates possess strong communication, leadership, and initiative, with the ability to guide groups and motivate teams in a fast-paced
📌 Reservations & Groups Training Lead (Madrid)
🏢 Hospitaliti
📍 Madrid
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