Humankind General Recruitment represents a world-class IT services provider in Spain, seeking a Level 2 End User Support Specialist to join the Madrid team. You will support both internal users and clients, owning tickets from intake to resolution within SLA guidelines.
You’ll manage endpoint, meeting room and workplace tech across offices, ensuring JML activities align with processes. There is also scope to drive process improvements via scripting and automation to boost end-user experience.
📌 Level 2 End User Support Specialist — Madrid
🏢 Humankind Global Recruitment
📍 Madrid
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