Straumann Group is seeking a Complaint Handling Specialist to act as the central point for intake and coordination of customer complaints. You will ensure completeness, maintain traceability in SAP and CRM, and coordinate with manufacturers and investigation sites to support timely investigations.
The role collaborates with Quality, Regulatory, Technical Support, and Customer Service, requiring meticulous documentation and strong cross-border teamwork. A regulated industry background is a plus.
📌 Global Complaint Resolution Specialist (Mendaro)
🏢 Straumann Group
📍 Mendaro
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