We are looking for a Workforce & Performance Manager to be part of our Nestlé Nespresso Digital and Tech Team. At Nespresso, our Digital & Tech teams are at the heart of our innovation journey, a space where we continue to invest, evolve, and grow.

Position Snapshot
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Location:Nespresso Hub, Barcelona, Spain.
- Type of Contract: Permanent.
- Type of work: Hybrid.
- Work Language: Fluent Business English.

The Role:
As a Workforce & Performance Manager, you will be responsible for defining, maintaining, and reporting IT performance metrics that track IT achievement against business objectives (value) and for developing and operating IT workforce strategy and workforce-management processes (skills inventories, workforce planning, staffing, and talent pipelines).

In this role, you will drive the integration of multiple sources of IT data (Finance, Operations, Project Portfolio, Application Portfolio, Vendors, Service Management, Software Development Lifecycle, Security and Compliance, etc.),



providing a single source-of-truth through engaging general dashboards to IT Leaders and IT Partners. You will own the catalog that collects and hosts IT strategic measures with their definition, ownership, and other attributes. You will also develop and maintain the IT workforce strategy and staffing model aligned with the CIO’s priorities.

In This Role, You Will:
- Define, maintain, and publish the IT performance scorecard and dashboards that show IT’s contribution to business KPIs (availability, service quality, cost transparency) and enable transparent prioritization of Core Technology IT investments through the definition of an IT value calculation methodology.
- Translate technical metrics into business impact measures (for example, mapping availability and performance to revenue) and report on the value enabled by IT.
- Design and operate measurement processes (data collection, governance, and quality) so performance reporting is timely, credible, and actionable.
- Maintai

📌 IT Workforce (Esplugas de Llobregat)
🏢 Nespresso
📍 Esplugas de Llobregat