team.blue is seeking a Service Designer to shape and transform our AI-powered customer care across brands. You will analyse journeys, processes and support services, identify opportunities, and design scalable future-state services that work for customers and care teams.
This hands-on role collaborates with local brands, runs workshops, translates needs into blueprints, and ensures designs are AI-enabled while balancing operational realities. Expect 20–50% travel across Europe.
📌 Senior Service Designer: AI-Powered Customer Care (Madrid)
🏢 Team.Blue
📍 Madrid
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