Are you looking for an active and people-oriented role right at the heart of Mallorca's travel network? A well-established services company is currently hiring 10 dedicated Passenger Service Assistants to join the operations team at Palma Airport. In this position, you will be one of the primary points of contact for travelers, helping ensure smooth passenger flow, clear navigation, and a positive overall experience at the terminal.

Your key tasks and responsibilities will include:

- Providing clear, friendly general information and directions to passengers navigating the airport.
- Managing queues and coordinating lines to maintain an organized flow of travelers.
- Directing passengers into the appropriate lanes for passenger control and security checks.
- Setting up, repositioning, and removing queue barrier stanchions and tensa barriers as operational needs change.
- Assisting travelers with daily inquiries and promptly resolving passenger incidents on-site.





What you need to bring to the role:

- Educational qualification: ESO or equivalent school graduate certificate.
- Excellent language skills: Fluent Spanish (C2 level) and intermediate Catalan (B1 level).
- Basic computer literacy and fundamental office software knowledge.
- Strong interpersonal communication, customer-focused attitude, and ability to handle busy public environments.

Working conditions and schedule:

- Temporary employment contract with an initial duration of 2 months and the possibility of a contract extension.
- Part-time working hours.
- Rotating shift schedule operating Monday through Sunday, featuring two consecutive rotating days off per week.
- Salary structured across 12 payments, including additional bonuses for night work and public holidays.

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📌 Passenger Service Assistant at Palma Airport
🏢 Confidential employer
📍 Palma