David Kennedy Recruitment is working with a leading
Outsourcing/BPO company that is looking to recruit a
Danish-speaking Customer Service Representative for their
Benalmádena office. Position: Customer Service Representative /
Online Bank Advisor Location: Benalmádena, Spain Work model: Hybrid
(after trial) DUTIES AND RESPONSIBILITIES: Provide customer support
to Danish-speaking banking customers Handle enquiries relating to
customer accounts and banking services Assist customers with the
use of online and digital banking services Resolve account, payment
and transaction-related issues Provide accurate information and
guidance regarding banking services Handle financial and customer
information accurately and confidentially Use
transaction-processing and credit-assessment systems Identify and
resolve customer issues efficiently and professionally Maintain a
high standard of customer service throughout each interaction.
REQUIREMENTS:
Fluent Danish (C2) both verbal and written. Sound
command in English (B2+ level) Previous customer service or banking
experience is an advantage Strong communication and customer
service skills Good attention to detail when handling financial
information Comfortable working with digital systems and software
Ability to handle account, payment and transaction-related
enquiries Professional and responsible approach when handling
sensitive customer information Willingness to work on-site in
Benalmádena. BENEFITS: Excellent remuneration package and bonus
structure Career development program and specialized courses A
dynamic and creative team with positive and friendly atmosphere
Guidance and tools to reach your full potential.
📌 Customer Service Representative (Andalucía)
🏢 David Kennedy Recruitment
📍 Andalucía
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