Looking for an opportunity to grow in the IT industry while working remotely for a leading general technology company?We are currently looking for motivated and customer-oriented Technical Support Advisors to join an international team supporting innovative cloud and productivity solutions.If you have strong communication skills, enjoy solving problems, and want to develop your technical career in a dynamic environment, we would love to hear from you.What You’ll DoProvide technical support to users via phone, email, or ticketing systems.Troubleshoot software, cloud, and connectivity-related issues.Investigate and resolve technical incidents in a timely manner.Escalate complex cases when necessary.Ensure excellent customer experience through clear communication and empathy.Accurately document all interactions and solutions provided.What We’re Looking ForAdvanced English level (spoken and written).Previous experience in customer service or technical support.Interest or experience in IT environments and cloud technologies.Knowledge of tools/products such as Office 365, Outlook,
Sharepoint, Onedrive, is a plus.Strong problem-solving and communication skills.Ability to work independently in a remote environment.Positive attitude and willingness to learn.What We OfferPermanent full-time contract (39h/week).Fully remote position.Monday to Friday schedule — Night Shift (10:00 PM to 6:00 AM).Salary: 23.598,82€ + home allowancePaid training from day one.Career development opportunities in the IT sector.International and multicultural work environment.Work-life balance and supportive team culture.Exposure to cutting-edge technologies highly demanded in the market.Why Join Us?This is a great opportunity to start or continue your career in technical support while gaining experience with globally recognized technologies in a stable and growing environment.Apply now and become part of an international tech support teamConcentrix is an equal-opportunity employerWe're proudly united
📌 Technical Support Advisor (España)
🏢 Jobtome
📍 España
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.