Customer Relationship Manager - English speaking (Valencia)

Customer Relationship Manager - English speaking (Valencia)

14 sep
|
Theapexgroup
|
Valencia

14 sep

Theapexgroup

Valencia

FundRock is a Pan-European leading independent UCITS management company and AIFM (Alternative Investment Fund Manager). Our clients are established blue-chip companies and leaders in their domestic market.
Client Service Manag er
We focus on private equity, real estate, infrastructure and debt asset classes. We are currently looking for a Client Service Administrator to support our Luxembourg department in charge of the Client Service Management for our international client base.
Work together with a Client Service Manager responsible for a portfolio of clients to support the daily activities of the funds under management;
Support the Client Service Manager to ensure compliance with internal and external processes;
Report to the Client Service Manager for approaching deadlines and ensure the fund corporate calender is up-to-date;
Update internal database on clients (static as well as dynamic) data by liasing internally with counterparties to varify and/or collect the required information;
Prepare 1st draft of Operating Memorandum based on latest available template for review by the Client Service Manager;
Liaise with internal teams to ensure compliance with internal procedures and their proper documentation, i.e. populate checklists, AML forms, UBO forms, other fund related reports with the support of the Client Service Manager; where needed,



resolve with the help of the Client Service Manager issues on missing information;
Prepare 1st draft of investors side letter matrix and report to the Client Service Manager any gaps on responsible parties or approaching deadline;
Report to the Client Service Manager in case of missing data;
Prepare cash payment instructions for review and signature by the Client Service Manager;
Support the Client Service Management team with any ad hoc requests from clients;
Support with ad hoc projects;
Keen to further develop your practical knowledge of laws and regulations applicable to financial services, both within Luxembourg and other jurisdictions;
Strong commercial awareness, analytical and communications skills;
Good working knowledge in MS Office suite;
Fluent in English with excellent written and oral communication skills. German would be a plus but not necessary.
A genuinely unique opportunity to be part of an expanding large integral business;
Training and development opportunities.
Benefits As a truly global business, we tailor benefits to each location to safeguard our people and respect local cultures and ways of working.
Join our global network, and you will benefit from education support, sponsorship and in-house training programs.
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📌 Customer Relationship Manager - English speaking (Valencia)
🏢 Theapexgroup
📍 Valencia

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