- As a Product Adoption Specialist, you’ll be the first point of contact for customers in the Design & Manufacturing space as they begin their journey with Autodesk solutions

- Working across the EMEA region and reporting to the Manager of Emerging Business Customer Success, you’ll drive high-quality customer engagements through proactive outreach — via phone, email, and digital channels — to ensure customers are activated, onboarded, and set up for long-term success

- Your passion for technology, understanding of the D&M; industry, and ability to connect with customers across markets will make you an essential part of our integral Customer Success team

- Serve as the primary contact for customers during product activation — guiding them through login, user assignment, and project setup





- Drive a high volume of quality engagements via phone, email, and other digital channels to maximize customer impact

- Develop and execute onboarding and adoption strategies that increase customer value and product usage

- Support customers through early product milestones, identifying and resolving friction points before they become risk

- Analyze activation and usage data to identify trends, surface insights, and improve customer outcomes

- Collaborate cross-functionally with Sales, Channel Partners, and Support to drive customer success milestones

- Document all customer activity and opportunities accurately in Salesforce

📌 Customer Success Specialist (Fusion - German Speaker) (Barcelona)
🏢 Autodesk
📍 Barcelona