Dutch customer support representative, Barcelona

Dutch customer support representative, Barcelona

14 sep
|
Cross Border Talents
|
Barcelona

14 sep

Cross Border Talents

Barcelona

Looking for a career change or a new adventure in one
of the most vibrant cities in Europe? Join us as a Customer Support
Representative in Barcelona, Spain, and become part of a dynamic
team that puts people first Position: Customer Support
Representative Location: Barcelona, Spain Employment type:
Full-time (on-site) Why Barcelona? Barcelona isn't just a
workplace; it's a lifestyle Known for its sunny weather, stunning
architecture, and rich culture, this city offers the perfect
balance between work and leisure. From enjoying Mediterranean
beaches and exploring historical landmarks like La Sagrada Familia
to experiencing world-class cuisine and a lively nightlife,
Barcelona has it all Plus, you'll be working in a multicultural
environment with opportunities to grow your professional career.
What You'll Do: Handle incoming customer inquiries via phone,
email, and chat, addressing user needs efficiently Provide timely
and accurate resolutions to ensure customer satisfaction and uphold
service levels Collaborate with your team on exciting projects to




enhance customer experience Maintain detailed records of calls,
ensuring compliance with service standards Be ready to support
other team members when needed, ensuring seamless teamwork and
customer service Stay up-to-date with our products and services,
becoming an expert on what we offer What Were Looking For:
️Candidates fluent in Dutch with strong English skills (B2 or
higher) ️ 1+ years of customer service experience (automotive
industry experience or familiarity with electric vehicles is a
plus) ️ Competency with IT platforms, MS Office, and basic
internet configurations ️ A customer-focused approach with strong
listening, problem-solving, and communication skills ️ A proactive
attitude with the ability to take ownership of issues and drive
them to resolution or escalate when necessary What We Offer:
Competitive salary with a raise after 7 months based on performance
and experience ️ 23 days of paid annual leave to

📌 Dutch customer support representative, Barcelona
🏢 Cross Border Talents
📍 Barcelona

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