We are seeking a commercially driven Internal Key Account Manager to join our Strategic International Accounts team on a fixed-term maternity cover basis (approx. 8-10 months). This role is idóneo for someone with a passion for sales growth, customer relationship building, and driving revenue across a diverse portfolio of small to medium accounts.
You'll be responsible for maximizing revenue, profit, and business potential by developing strong virtual relationships with customers and positioning TD SYNNEX as their trusted technology partner.
Key Responsibilities:
- Drive commercial growth within a defined set of small to mid-size accounts, identifying upsell and cross-sell opportunities to increase customer spend.
- Develop and execute account plans to meet revenue and profitability targets.
- Conduct virtual customer meetings to maintain and grow relationships, positioning TD SYNNEX's full value proposition.
- Use CRM and collaboration tools to track opportunities, manage pipelines, and deliver accurate reporting.
- Work closely with Internal Sales Executives to convert quotations into orders and ensure timely follow-up.
- Collaborate with Sales Operations, Internal Sales, and Sales Managers to maximise business growth potential.
- Support retention strategies for at-risk customers.
- Maintain and improve Service Level Agreements to ensure customer satisfaction.
What We're Looking For
- 1-3 years of relevant sales, account management, or commercial experience.
- Strong communication and presentation skills, with the ability to influence and build trust.
- Proven ability to work independently while collaborating effectively in a team environment.
- Commercially minded with a focus on results, revenue growth, and customer success.
- Comfortable working in a fast-paced, target-driven environment.
- Education: High School Graduate (University degree preferred).
Why Join Us?
- Opportunity to work with strategic international acc