Allgemeine Angaben:
Bewerbungsfrist

31-Dez-2026

Standort

BG - Sofia - TELUS Tower

Country

Bulgarien

Jobbeschreibung:
Please note that the position is based in Sofia, Bulgaria, and we will assist you to relocate.
- Join TELUS Digital Bulgariaas a Solutions Consultant with Romanian and Englishfor the world's biggest search engine, and become part of a dynamic team dedicated to delivering exceptional customer service. We're seeking professionals with strong communication skills to help users maximize their product experience.
- We offer:
- Monthly allowance bonus covering part of the rent- Adaptable contract conditions (temporary employment, part-time options)- Financial support during relocation (e.g.: for transportation, hotel stay, rent, and assistance in finding a long-term rental)- Fully paid training- Stable job and career development opportunities- Attractive salary- Additional health insurance- More than fifty benefits and services to choose from- Positive international working environment- Support and learning- Employee referral bonuses
- Key Responsibilities:




- Deliver professional support for our products and services, maintaining a stellar customer satisfaction rate- Master and efficiently utilize CRM software, ticketing systems, and other customer service tools to meet the unique needs of our customers-
- Resolve customer inquiries within agreed SLAs, using our comprehensive knowledge base and established protocols- Consistently meet or exceed performance goals for call handling time, first-call resolution, and customer satisfaction scores- Collaborate with team members to share best practices and contribute to the knowledge base- Participate in ongoing training and stay updated on product knowledge and industry trends
- What You'll Need:
- Fluent Romanianand Englishcommunication skills- Strong interpersonal abilities and customer service orientation- Ability to follow structured guides and processes- Excellence in active listening and problem-solving

📌 Technical Sales Specialist Relocation to Sofia, Bulgaria with Romanian and English (España)
🏢 TELUS Digital
📍 España