Join to apply for the Quality Assurance Specialist role at TDCX Join to apply for the Quality Assurance Specialist role at TDCX Get AI-powered advice on this job and more exclusive features. Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore #BeMore Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore Top Reasons to work with TDCX Attractive remuneration, great perks, and performance incentives Comprehensive medical, insurance,



or social security coverage World-class workspaces Engaging activities and recognition programs Strong learning and development plans for your career growth Positive culture for you to #BeMore at work Easy to locate area with direct access to public transport Be coached and mentored by experts in your field Join a integral company, winner of hundreds of industry awards What is your mission? Drive accuracy for our client’s team by performing quality audits and data analysis for the project. Deep dive into our operational procedures to identify opportunities, themes, and knowledge gaps to upskill team performance and improve player experience. Perform meta-quality audits for internal/external teams to review quality calibration, defect trends, and quality disputes. Utilize an in-depth understanding of metrics and workflows to analyze and report on quality trends and error analysis. Support Program Manager to identify and implement workflows to address gaps and process improvement opportunities. Identify and communicate QA and operational insights, suggestions, a

📌 Global Qa Specialist (Barcelona)
🏢 Galderma
📍 Barcelona